Care & handover
October 2026
At handover, keep the product identification, care instructions and any warranty documents for the selected replacement windows. Requirements differ between wood finishes, coated steel, glazing and hardware systems.
Follow the manufacturer’s cleaning guidance and avoid unapproved abrasive products. Where accessible safely, check drainage paths and keep them clear according to the product instructions.
Good care starts with the instructions for the window you chose.
Open, close and lock the windows periodically. Note changes in operation, seals or finish and report them rather than forcing a sash or adjusting unfamiliar hardware.
Warranty coverage and service arrangements must be confirmed for the selected product and order. Do not assume an annual visit, a lifetime warranty or identical care requirements across different brands.
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